IT First Aid #1: Time for a Tech Update? Part One
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What you need to know
If your trusty desktop went up in flames, would you try turning it on and off? Most people would (rightfully) assume they needed a new device—but sometimes, it’s not so clear when a computer’s time has come. Find out how hidden details about your tech could signal it’s time to upgrade, and how we can help you make the change.
Why upgrade?
Aside from the general condition of your computer, its hardware specifications affect how well it will perform. Like a vehicle’s horsepower or average MPG, these metrics tell you what a device is capable of. For example, a computer with less RAM may slow down when you open too many webpages at once, just as a car with a small engine would when climbing a hill.
When should you upgrade?
There’s a simple rule of thumb: if a computer can’t run your practice management software (PMS) and Windows 11, it’s time to start shopping for a replacement. Most computers in your practice will need to access patient data at some point, so they should be able to handle your PMS. Plus, PMS tends to have high operating requirements, which dictate the hardware specs a program needs to run properly. A computer that meets these requirements will be well-suited for most office tasks.
Our other suggestion isn’t just a good idea—it’s the law! In October 2025, Windows will end support for its current version in favor of Windows 11. No support means no security patches, which makes your practice vulnerable to cyberattacks. Thus, practices that don’t (or can’t) update will no longer be HIPAA compliant.
Are there any exceptions to this rule?
Yes. Specialized dental software puts higher demands on computers, so make sure you check the operating requirements of any new programs you purchase.
Your computer setup may also strain your devices. Operatory room PCs often project onto multiple monitors, which requires more RAM. The same goes for computers that support dental equipment, like CBCT or 2D Pano machines.
How we can help
Unfortunately, many high-performance computers come with more bells and whistles than the average dentist needs. Instead of shelling out for overpriced devices, contact your local Dell partner: Admin Networks! We’ll work directly with the manufacturer to get you a device with the specs you need. Call us at 408-200-9881 or send us an email at [email protected].
Conclusion
Now you know what to do when a computer’s specs aren’t cutting it—but what about when it’s just time to let go? Keep an eye out for Part Two of this series, which will share our recommendations for device lifespans, and remember: if your computer does burst into flames, give us a call!
